Helping a Retailer Organize Its Departments to Meet Shoppers’ Needs

Helping a Retailer Organize Its Departments to Meet Shoppers’ Needs

overview Our client, a leading retailer that serves the needs of rural shoppers, operates stores with a wide variety of departments. Given the diverse number of departments, there was a desire to learn more about how key departments should be organized based on shoppers’ main purchase decision criteria. Their goal was to use the results…

Using Concept Testing to Identify Optimal SKU Assortment of Children’s Training Pants

Using Concept Testing to Identify Optimal SKU Assortment of Children’s Training Pants

overview A personal care manufacturer had to cut its current assortment of child training pants in half to meet a retail partner’s demands. To do this, they needed to understand which of several proposed scenarios would most appeal to shoppers. C+R developed an online survey with a discrete choice exercise to help the brand determine…

Keeping Up with Brand Equity in a Portfolio of Brand Categories

Keeping Up with Brand Equity in a Portfolio of Brand Categories

overview Marketplaces ebb and flow. What was popular with customers a year ago, may not apply today. Competition changes; perceptions alter; and technology influences needs and desires. Companies run the risk of becoming irrelevant if they don’t proactively stay in tune with customers’ lives and in-check with the competitive landscape. One of C+R’s clients, a…