C+R Research Participants Privacy Policy
Scope Of This Policy
This privacy policy describes our practices with respect to the collection, processing, use and disclosure of personal information provided by you when you participate in one or more market research projects (“PROJECT”) conducted by C+R Research. If you have visited our website https://crresearch.com, please refer to our privacy policy for Website Visitors.
Data We Collect
We collect information from you during and after participation in Projects. These Projects include, but are not limited to, online surveys, focus groups, and in-depth interviews, online discussions, and participation in a market research community. A Project may encompass one research activity, or a series of activities conducted over time.
The data we collect falls into two categories:
Data Voluntarily Provided by You
Contact information. For example, we may ask you to provide your name, email address, and ZIP code. We may also ask you to provide your street address or phone number. We may collect other I.D. numbers like usernames.
Demographic information and opinions. For example, we might ask you to provide information about your opinions and preferences. We might also ask you to provide background information about you or members of your household.
Usage and Behavioral Information: For example, we may ask you to provide when you used or bought a service or product, when you visited a facility or place. Opinions: For example, we may ask you for your opinion on existing or new services or products,
User Generated Content: We might ask you to generate content, e.g. a collage or a video for a project.
Data Collected from
Information necessary to run our digital services, protect the integrity of our operations and data. For example, we collect your device and browser information such as IP address and the type of browser you are using.
How We Use Your Data
We may use the personal information we collect for one or more of the following purposes:
- With your consent, register you for PROJECTS like market research, online surveys, focus groups, product evaluations, shopping missions, ethnographic studies, group discussions, interviews, taste tests, or other related activities.
- To design new products or services, to improve existing products, and to develop advertising programs.
- To contact you regarding any problems or questions we have relating to your participation in a research project, or at our discretion, notify you of changes to our Privacy Policy, Terms of Use, or other policies or terms that affect you and your participation in the research project.
- To respond to your requests.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information.
When We Share Your Information
We will not sell or rent your personal information.
We will share your personal information with third parties in the following circumstances:
- Service providers: We will share your personal information with third parties providing services on our behalf needed to execute the PROJECTS you are participating in, such as companies, sending notification emails or text messages, providing analysis service, hosting our group discussions or communities, facilitating our in-person scheduling, hosting our taste tests, delivering a test product for in-home tests or complete incentive fulfilment, or providing data quality services.
- With your consent: We will only share your information with third parties if you have given us your explicit consent to do so.
- Legal requirement: We may disclose your information if required to do so by law or legal process, such as a court order or subpoena.
- Business transfer: In the event of a merger, acquisition, or sale of all or a portion of our business, we may share your information as part of the transaction.
Text Messaging
We will use text messaging ONLY to send you notifications regarding PROJECTS that you are participating in, and ONLY if we have your consent.
Data Security
The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect your personal information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Despite our efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights in relation to your personal data:
- The right to ask us what personal data we collect and how we use it.
- The right to access your personal data.
- The right to have identified for you our business or commercial purpose for collecting or selling personal information
- The right to request the rectification and/or erasure of your personal data.
- The right to restrict the use of your personal data.
- The right to object to the processing of your personal data.
- The right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format, or to require us to transmit that data to another controller; the right to withdraw your consent to the processing at any time.
- The right to opt-out of or to limit the use and disclosure of sensitive personal information by us.
- The right to not receive unlawful discriminatory treatment by us for the exercise of your privacy rights under the Applicable Law.
If you wish to exercise any of the rights set out above, please contact us at privacy@crresearch.com You can also call or contact us via U.S. mail via the contact information provided below.
Who We Are And How To Contact Us
C+R Research, Inc.
150 N. Michigan Avenue, 34th Floor
Chicago, IL 60601
312 828-9200
privacy@crresearch.com
Response Timing and Format
As permitted or required by applicable Privacy Laws, any request you submit to us must be a verifiable consumer request, meaning that when you make a request, we may ask you to provide verifying information, such as your name, e-mail, phone number and/or account information. We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact privacy@crresearch.com.
We endeavor to substantively respond to a verifiable consumer request within thirty days of its receipt. Occasionally, we may deny access to your personal information if we have already provided it to you twice in the past year, if your request is manifestly unfounded or excessive, or if legal requirements prevent compliance. If we aren’t able to comply with your request, we will provide the reason in our response.
For data portability requests, we will select a format to provide your personal information that is readily useable.
Cookie Policy
Use of Cookies
As you browse our sites and participate in PROJECTS, cookies will be placed on your computer to aid us in the execution of PROJECTS.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
Google
In order to better understand our participants and their behavior we may employ Google Analytics Cookies, and third-party cookies.
We have implemented the following: Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out
Users can set preferences for how Google advertises to you using the Google Ad Center. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt-Out Browser add on. We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site.
| Cookie | Name | Purpose |
| Cookie Preference | NA | This cookie is used to remember a user’s choice about cookies on our site. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. |
| Universal Analytics (Google) | ga gali gat gid | These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit https://www.aboutcookies.org or https://www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, https://tools.google.com/dlpage/gaoptout
Opting out of cookies may impede your ability to use certain features of our site including check-out and viewing of on-demand webinars.
Non-Discrimination
We will not discriminate against you for exercising any of your rights or other privacy laws. Unless permitted by applicable law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
For California, Virginia, Connecticut, Colorado, and Utah residents:
Your Rights
Pursuant to your applicable state’s privacy laws and regulations (“Applicable Law”), including but not limited to the California Consumer Protection Act of 2018 (“CCPA”) for California residents and subject to certain exceptions and limitations, you can contact us to exercise the rights described below with respect to certain personal information that we hold about you. To the extent those rights apply to you, they are described in this Privacy policy.
You have the right to ask us what personal data we collect, and how we use it. That includes the following:
- The categories of your personal information that we have collected in the preceding 12 months
- The categories of sources from which that information was collected
- The business/commercial purpose for the collection
- The categories of third parties with whom we share personal information, if any
- The specific pieces of personal information we have collected about you (subject to some exceptions)
In the case we have disclosed (as defined in the Applicable Law) personal information to third parties in the last 12 months, you are entitled to receive a list of categories of personal information disclosed in the past 12 months:
The categories of personal information we may collect include:
- “Identifiers” such as
- Your Name
- Address(es)
- Telephone number(s) (including home, cell, and/or business telephone numbers)
- Email address(es)
- Date of birth
- IP address(es)
- Unique device identification number (such as identifiers for analytics or advertising)
- Network provider user ID (a number uniquely allocated to you by your network provider)
- Media Access Control (MAC) address
- International Mobile Equipment Identity
- Unique cookie identifiers
Internet or other electronic network activity information, and other information collected through automated means such as:
- Information about your device (e.g., device operating system, the other applications on your device, device network provider, device type, time zone, network status, browser type, browser identifier and other information that alone or in combination may be used to uniquely identify your device)
- Geolocation
- Cookies and similar technology
- Social media information
- Log files
- Digital fingerprinting
- Watermarking
- Browsing activity
- Other behavioral information
- Professional or employment-related information, including occupation
- Education information
- Additional content/material you submit, including photos, videos and/or similar content
- Characteristics of potentially protected classifications under California, federal or international law (e.g., health and medical conditions, sexual orientation or sexual life, political opinions/views, race/ethnic origin, gender, religious and philosophical beliefs and trade-union membership)
- Other medical information
- Demographic information
- Sensitive Personal Information as defined by Applicable Law
Categories of Personal Information that Were Disclosed
- We have shared all of the categories of personal information.
Changes To This Policy
We reserve the right to modify, alter, or otherwise update this Privacy Policy at any time. We will post any changes here, so be sure to check back from time to time.
