privacy Policy
Scope Of This Policy
This privacy policy describes our practices with respect to the collection, processing, use and disclosure of personal information provided by you when accessing www.crresearch.com (the “Website”). We may post links to other websites on this Website. The privacy practices of these external websites may differ from those articulated in this policy. If you are a market research participant in our projects, and want to learn how we collect, process, use and share information provided by you during a research project refer to: C+R Research Participants Privacy Policy.
Data We Collect
We collect data during your visit to our Website, either supplied by you or gathered from your activity on the site.
Data Voluntarily Provided by You
Contact information. For example, when you complete the contact form or sign-up to a Webinar on our Website, we collect your name, email address, the company you work for, your job title, the reason for contacting us, and the research solutions you are interested in.
Data Collected from Your Activity on our Website.
Information necessary to run our digital services. For example, we collect your device and browser information such as IP address and the type of browser you are using.
Information needed to improve our digital services. For example, the last time you have visited our sites, the pages you visit or the third-party websites from which or to which you go from our website. We also track your current location when you use our mobile sites or applications.
How We Use Your Data
We may use the personal information we collect for one or more of the following purposes:
- To respond to your requests, e.g. responses to employment opportunities posted on the Website.
- To send information that we believe you may be interested in, such as information about upcoming webinars, white papers or other of our services, including by email, postal mail or phone.
- To operate our digital services, including testing, research, analysis, and product development. For example, we use your information to analyze trends, to improve website layouts, to protect the security of our sites, and to customize your experience with us.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
When We Share Your Information
We will not sell or rent your personal information.
We will not share your personal information with third party entities except in the following circumstance, and only if the third parties agree to abide by this policy.
- When we share data with third parties to help us analyze site data, provide marketing or analytic assistance, etc.
Data Security
The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect your personal information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Despite our efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
Your Rights
You have the following rights in relation to your personal data:
- The right to ask us what personal data we collect and how we use it.
- The right to access your personal data.
- The right to have identified for you our business or commercial purpose for collecting or selling personal information.
- The right to request the rectification and/or erasure of your personal data.
- The right to restrict the use of your personal data.
- The right to object to the processing of your personal data.
- The right to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format, or to require us to transmit that data to another controller; the right to withdraw your consent to the processing at any time.
- The right to opt-out of or to limit the use and disclosure of sensitive personal information by us.
- The right to not receive unlawful discriminatory treatment by us for the exercise of your privacy rights under the Applicable Law.
If you wish to exercise any of the rights set out above, please contact us at privacy@crresearch.com You can also call or contact us via U.S. mail via the contact information provided below.
Who We Are And How To Contact Us
C+R Research, Inc.
150 N. Michigan Avenue, 34th Floor
Chicago, IL 60601
312 828-9200
privacy@crresearch.com
Response Timing and Format
As permitted or required by applicable Privacy Laws, any request you submit to us must be a verifiable consumer request, meaning that when you make a request, we may ask you to provide verifying information, such as your name, e-mail, phone number and/or account information. We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact privacy@crresearch.com.
We endeavor to substantively respond to a verifiable consumer request within thirty days of its receipt. Occasionally, we may deny access to your personal information if we have already provided it to you twice in the past year, if your request is manifestly unfounded or excessive, or if legal requirements prevent compliance. If we aren’t able to comply with your request, we will provide the reason in our response.
For data portability requests, we will select a format to provide your personal information that is readily useable.
Cookie Policy
Use of Cookies
As you browse the Website, advertising cookies will be placed on your computer so that we can understand what you are interested in.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
Google
In order to better understand our users, their behavior and to serve them relevant ads about our products we may employ Google Analytics Cookies, and third-party cookies.
We have implemented the following: Demographics and Interests Reporting
We, along with third-party vendors such as Google or HubSpot use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Hubspot
We use Hubspot to track your activity on the Website for marketing purposes. facilitate our marketing.
Opting out
Users can set preferences for how Google advertises to you using the Google Ad Center. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt-Out Browser add on. We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site.
| Cookie | Name | Purpose |
| Cookie Preference | NA | This cookie is used to remember a user’s choice about cookies on our site. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. |
| HubSpot | hubspotutk | Hubspot cookies are used to identify you as you interact with the site. By enabling the cookie, we can pre-fill certain forms and understand your browsing history. |
| Universal Analytics (Google) | ga gali gat gid | These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit https://www.aboutcookies.org or https://www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, https://tools.google.com/dlpage/gaoptout
Opting out of cookies may impede your ability to use certain features of our site including check-out and viewing of on-demand webinars.
Non-Discrimination
We will not discriminate against you for exercising any of your rights or other privacy laws. Unless permitted by applicable law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
For California, Virginia, Connecticut, Colorado, and Utah residents:
Your Rights
Pursuant to your applicable state’s privacy laws and regulations (“Applicable Law”), including but not limited to the California Consumer Protection Act of 2018 (“CCPA”) for California residents and subject to certain exceptions and limitations, you can contact us to exercise the rights described below with respect to certain personal information that we hold about you. To the extent those rights apply to you, they are described in this Privacy policy.
You have the right to ask us what personal data we collect, and how we use it. That includes the following:
- The categories of your personal information that we have collected in the preceding 12 months
- The categories of sources from which that information was collected
- The business/commercial purpose for the collection
- The categories of third parties with whom we share personal information, if any
- The specific pieces of personal information we have collected about you (subject to some exceptions)
In the case we have disclosed (as defined in the Applicable Law) personal information to third parties in the last 12 months, you are entitled to receive a list of categories of personal information disclosed in the past 12 months:
The categories of personal information we may collect include:
- “Identifiers” such as
- Your Name
- Your work email address
- IP address
- Unique device identification number (such as identifiers for analytics or advertising)
- International Mobile Equipment Identity
- Unique cookie identifiers
- Professional or Employment related Information
- The name of the company you work for
- Your role at the company
Internet or other electronic network activity information, and other information collected through automated means such as:
- Basic information about your device (e.g. device type, browser type, browser information)
- General location information such as city, state, or country
- Information regarding your interaction with the Website
Categories of Personal Information that Were Disclosed
- We have shared all of the categories of personal information.
Changes To This Policy
We reserve the right to modify, alter, or otherwise update this Privacy Policy at any time. We will post any changes here, so be sure to check back from time to time.
