A day doesn't go by when there isn't a headline in the media about what's happening in the dynamic world of e-commerce.
What role does e-commerce play for your business? How do you research the shopper journey to understand the critical, influential touchpoints and barriers for your business? And where will e-commerce take your business in the future?
Join Jen Casey, Senior Research Director, as she provides you with a beacon to navigate through the role of e-commerce and guidelines to understand the e-path to purchase for your shoppers.
In this informative webinar, you'll learn:
- A framework for the e-commerce shopper journey
- Best practices for researching e-commerce from a shopper's POV
- Examples to drive insights into action