Shaping the Future of Women’s Cancer Care Through Empathy and Insight
overview Designing a Compassionate Cancer Experience for Women A regional healthcare system was preparing to launch a new women’s cancer pavilion centered on a specific concept that promised to deliver faster diagnoses, coordinated care, and emotional support. To ensure the new center would meet the needs of patients and caregivers, the organization partnered with our…
Enhancing the Knee Replacement Patient Journey Through Qualitative Research
overview Improving the Knee Replacement Patient Journey Through Research A leading healthcare organization sought to improve the patient experience for individuals undergoing knee replacement surgery. By conducting in-depth qualitative research, the organization aimed to align its pre-mapped patient journey with real-world experiences, uncovering emotional, logistical, and informational needs across the surgical continuum. OUR APPROACH Qualitative…
Addressing the Needs of Passengers with Disabilities
overview As one of the leading transportation companies in the U.S., our client wanted to build on the accommodations offered to passengers with disabilities. To achieve this goal, our client assessed potential innovations to better serve the needs of this audience. To best inform these decisions, this transportation company chose to partner with C+R Research…
