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post covid shopping behavior

In this time of rapid change across all consumer goods and services industries, as well as employment opportunities, we thought it was a good time to reconnect with consumers and shoppers for our Consumer Connection Series to: 

  • See where they are now,
  • Discover any unmet needs,
  • Learn about what continues to delight and frustrate them, and 
  • Find out what we can expect from them for the rest of 2021. 

Please join us on Thursday, August 5, when Mimie Lund, one of our expert qualitative moderators, will speak with a panel of shoppers and consumers to learn what can impact your strategic objectives for the near future. In this webinar panel discussion, you will: 

  • Gain consumer and shopper insights on any new and changing behaviors adopted during the pandemic: what will stay and what will go (online orders, click + collect, Costco memberships, Amazon Prime subscriptions)
  • Learn how product shortages have impacted buying
  • Hear about the role of inflation -- from food to gas to housing and expectations for the coming year
  • Hear what brands have seen them through and engendered loyalty, and what brands may have let them down
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