The 2026 ShopperPulse™ Perspective
Insights on the Payment Evolution

WHAT’S IN THE “Report”
5 research drops exploring how payment behaviors are reshaping retail in 2026
Browse New insights by Topic Being Released Over 2026
Buy Now Pay Later
Available Now


- 47% of shoppers used BNPL in the past year
- Millennials lead adoption at 58%
- Trust and hidden fees remain top concerns
The Evolution of Payment
Coming Soon! Available January 2026
Payment Choice: Drivers & Barriers
Available February 2026
Shoppers & Trust in Checkout
Available March 2026
Webinar: Shoppers in 2026
Week of March 23
Future of Payment
Available April 2026
Don’t miss any insights
Subscribe once, get all 5 research drops delivered to your inbox as they release.
Learn how shoppers pay says more than you think and how What they now value most—security, speed, and flexibility—should influence your 2026 strategy
Shopper behaviors are shifting faster than ever, driven by technology, convenience, and changing expectations across the path to purchase.
ShopperPulse™, C+R’s shopper insights division, dives into these changes in their newest research, The ShopperPulse Perspective: Insights on the Payment Evolution. This timely research powered by Prodege dives into the evolving world of payment behaviors and keeps you connected to what matters most to consumers at checkout.
Understand how changing payment preferences are reshaping the path to purchase, with essential new insights brands and retailers need to stay competitive.
What You’ll Learn
- The top drivers and barriers shaping payment adoption
- How trust and fraud protection impact brand loyalty
- The role of mobile wallets, BNPL, and biometrics in modern shopping
- Generational and multicultural nuances influencing how people pay
What is the ShopperPulse perspective series?
The ShopperPulse Perspective series emerged out of a need to continually keep up with today’s ever-evolving shopper. Led by our ShopperPulse team, this ongoing series explores timely shopper trends and behaviors. So, when you need a quick read on emerging behaviors or a deeper look into what’s driving conversion, The ShopperPulse Perspective helps you stay ahead of the shopper curve with up-to-date data and expert interpretation.
What is Prodege?
Prodege (pro-dé-gée) is a consumer marketing and insights platform fueled by leading loyalty programs that propel brand growth.
These Insights are brought to you by C+R Research’s shopper insights division, the ShopperPulse™ team
Kathleen Blum
Vice President, Shopper Insights Research
Kayla Myhre
Director, Shopper Insights Research
In partnership with

