Applying Behavioral Science to Help Understand Shopper Decision-Making

Applying Behavioral Science to Help Understand Shopper Decision-Making

overview Using Behavioral Science to Guide Product Strategy A leading personal care company partnered with C+R Research to evaluate new product concepts for disposable underwear designed for older adults. The goal was to understand which product features most influenced shopper decisions in a club-store environment. By applying behavioral science principles—particularly around how people make decisions…

Defining a Clear and Compelling Market Position for an Innovative Cardiac Ablation System

Defining a Clear and Compelling Market Position for an Innovative Cardiac Ablation System

overview Crafting a Patient-Centric Message for an Innovative AFib Treatment As a leading medical device company prepared to expand its atrial fibrillation (AFib) portfolio, our client sought to position and communicate the benefits of their device to both patients and healthcare providers. Through a multi-phase research initiative—including qualitative (positioning and creative evaluation) and quantitative message…

Increasing Clinical Trial Engagement Among Black and Hispanic IBD Patients

Increasing Clinical Trial Engagement Among Black and Hispanic IBD Patients

overview Addressing Cultural Barriers to IBD Clinical Trial Participation A national health-focused nonprofit organization sought to address disparities in clinical trial participation for inflammatory bowel disease (IBD) among multicultural populations—specifically Black and Hispanic communities. This initiative aimed to uncover barriers to trial participation and inform culturally attuned outreach strategies.  Using agile qualitative research, our team…

Breast Cancer Ad Testing with Hard-to-Reach Patients

Breast Cancer Ad Testing with Hard-to-Reach Patients

overview Agile Research That Shaped Breast Cancer Ad Messaging An ad agency supporting a pharmaceutical company needed to test advertising concepts for a new metastatic breast cancer (mBC) treatment. The challenge? Conduct qualitative research with a very specific patient population—within a matter of days. With our expertise and nimble recruitment approach, we were able to…

From Pampering to Practicality: Segmenting Today’s Pet Textile Shoppers

From Pampering to Practicality: Segmenting Today’s Pet Textile Shoppers

overview Building Brands Around What Pet Parents Want Today’s pet parents expect more than durability—they want products that reflect how they care for their pets as family. A leading pet textiles company recognized the opportunity to anchor its innovation and brand strategy in the diverse needs of these shoppers. The goal was to move from…

Finding the Perfect Brand Story with Qualitative Concept Testing

Finding the Perfect Brand Story with Qualitative Concept Testing

overview An established food manufacturer was looking to contemporize its strategic brand story to reach a new generation of shoppers, while also appealing to their current core consumers. C+R developed a two-phase qualitative research program to identify which of two concepts under consideration would most help the client modernize their brand story while also resonating…

Using Concept Testing to Identify Optimal SKU Assortment of Children’s Training Pants

Using Concept Testing to Identify Optimal SKU Assortment of Children’s Training Pants

overview A personal care manufacturer had to cut its current assortment of child training pants in half to meet a retail partner’s demands. To do this, they needed to understand which of several proposed scenarios would most appeal to shoppers. C+R developed an online survey with a discrete choice exercise to help the brand determine…

Developing an Agile System for Continuous Innovation Without Compromising Customization

Developing an Agile System for Continuous Innovation Without Compromising Customization

overview How can a major consumer packaged goods company keep an ongoing pulse on new idea potential and quickly react to consumers’ needs to further strengthen its product portfolio in a highly competitive environment? A multi-national consumer packaged goods company challenged C+R Research to develop a flexible system for testing a large number of ideas…