Senior Director

  • Katherine Gean

    meet Katherine Katherine brings over a decade of experience in qualitative research, with deep expertise in ethnographic methods such as in-home interviews, shop-alongs, online discussions, participant observation, and focus groups. With a background in cultural anthropology, Katherine approaches research with a strong foundation of empathy—an essential lens through which she uncovers the values, motivations, and…

  • Jen Williams

    meet jen Jen joined C+R in August 2022 as a Quantitative Research Director on the Communities & Panels team and was promoted to Senior Director in 2024. She brings to the organization 10+ years as a full-service, quantitative research professional with experience in a variety of CPG and Retail categories. Most recently, Jen was a…

  • Valerie Ziegler

    meet Valerie Valerie Ziegler, Senior Research Director, joined the Community and Panels team of C+R in 2021. She has worked in a variety of research settings starting as a Research Scientist in the field of Molecular Biology before transitioning into Market Research in 2018. She has experience in Social Listening and conducting qualitative and quantitative…

  • Theresa Cornett

    meet Theresa Theresa joined C+R in 2022 and is a Research Senior Director on the Communities and Panels Team. She has over 15 years of experience in marketing research, working on both qualitative and quantitative projects, with her most recent experience being on the client side where she managed their community and panel. ​Theresa’s experience…

  • Jackie Cutsinger

    meet Jackie Jackie Cutsinger, Senior Director, Advanced Analytics, joined C+R in 2021 and is responsible for analysis and reporting of a wide array of advanced statistical techniques such as modeling, segmentation, discrete choice exercises (conjoint and MaxDiff), decision trees, and pricing methods for research studies across many different industries. ​ Jackie has a considerable amount…

  • Kiara Frey

    meet Kiara Kiara joined C+R in 2018 and is primarily involved in quantitative research, specializing in market segmentation, path-to-purchase, advertising awareness, customer satisfaction, tracking studies, concept and promotional testing, product positioning and business-to-business research. In her role as a senior quantitative director, Kiara partners with a variety of companies in varied industries including CPG, entertainment,…

  • Kevin Kelly

    meet Kevin Kevin Kelly, Senior Director of Field Services, has over 10 years’ experience managing market research recruitment and field operations. ​ As the head of C+R’s in-house quantitative field team, Kevin oversees all aspects of end-to-end project management. He and the field team are vetted and work with a trusted network of strategic partners…

  • Janet Knauer

    meet Janet Janet Knauer, Director of Data Processing, joined C+R in 1993. As the head of the Data Processing department at C+R, Janet is responsible for overseeing that the production of cross-tabs is processed with valid, clean data. She has extensive experience with a variety of quantitative surveys, including segmentation, diaries, in-home usage tests, and…

  • Rossybel (Rosie) Palacios 

    meet Rossybel Rosie joined C+R Research in 2006 and is currently a Senior Director of Live Qualitative Immersion Operations; she brings over 30 years of market research field experience to our LatinoEyes and Culturebeat teams. She is a bilingual and bicultural Hispanic from Guatemala. Since joining C+R, Rosie has managed projects from inception to completion…

  • Amy Ryan

    meet amy Amy Ryan, Senior Director, Advanced Analytics, joined C+R in 2003 after nearly a decade leading a variety of complex research efforts for Fortune 100 clients in the finance, communications, and pharmaceutical industries, as well as various federal governmental agencies within the NIH, CDC, FDA, and USDA. Amy’s nearly 30 years of marketing research…