-
-
ESG Strategies: Aligning with Your Acquisition and Retention Strategies
this event has ended. please complete the form to view the recording. Unveil the New Era of Business Strategy: Leveraging ESG for Competitive Advantage Navigating through a rapidly evolving business landscape can seem daunting, especially with the increasing demand for sustainable, socially responsible, and good governance practices. But have you ever considered turning these challenges into unique…
-
Helping a Nonprofit Improve Mental Health Resources for Animal Care Professionals
overview Our client, a nonprofit organization, had piloted a support group program for animal care professionals suffering from mental health issues and also sought to identify the most appropriate mechanism to deliver support. C+R conducted a two-phase qual and quant project with veterinarians from across the United States to identify this audience’s needs and wishes…
-
Keeping a Pulse on Customer Satisfaction During a Transitional Time & Beyond
overview When a business telecommunications company acquired two larger competitors, the company needed a tool to monitor customer satisfaction throughout the process of the merger and onboarding services to one unified service provider. A continuous customer satisfaction tracking study helped the team monitor overall satisfaction and highlighted any potential areas of concern among current customers….
-
Understanding Customer Satisfaction among Commercial Decision-makers
overview In 2012, our agency client reached out looking to conduct a customer satisfaction and brand equity tracking study for a commercial disaster clean-up company. Our client was hoping to gain an understanding of decision-maker satisfaction levels of the disaster clean-up brand and drivers of satisfaction. They further wanted to complete a deep dive into…
-
Exploring Learning and Education Needs Across International Markets
overview Is it possible to develop tools that can support learning across international markets? What learning gaps exist, and how are they common or different in different countries? These were the questions facing a leading international play-based education organization. C+R Research helped our clients develop a multi-country quantitative survey to understand how parents and teachers…
-
-
-
Using Exploratory Qualitative Research to Guide Strategies for Geothermal Energy Adoption
overview A concern for the environment, including the depletion of natural resources, continues to trend upward in the United States; however, this does not always lead to a decrease in the use of environment-degrading resources. For example, in some areas of the country, the demand for natural gas is outpacing supply. This has led some…
-
Developing a Unique Brand Identity in an Emerging Tech Space
overview When it comes to hosting virtual meetings, the software is paramount. The meeting platform becomes the host’s virtual persona, so when technical problems arise, it reflects poorly on the host. If too many things go wrong, an embarrassed host might abandon a virtual meeting platform altogether. When we met, our client, a virtual meeting…
