overview Marketplaces ebb and flow. What was popular with customers a year ago, may not apply today. Competition changes; perceptions alter; and technology influences needs and desires. Companies run the risk of becoming irrelevant if they don’t proactively stay in tune with customers’ lives and in-check with the competitive landscape. One of C+R’s clients, a…
overview Establishing collaborative partnerships with retailers can be challenging. It’s especially difficult when the type of store a brand needs to connect with is in a highly fractured channel with store owners who have varying levels of shopper understanding. And it’s made even more difficult when the brand’s categories are only a fraction of the…
overview A packaged goods company (CPG) in the construction and home décor categories wanted to conduct ongoing research with a hard-to-reach B2B target. The company was interested in engaging its elusive target alongside a more available consumer target to produce fast, effective insights. The research would support business decision making across both of their core…
overview In the midst of the COVID-19 pandemic, a cleaning supplies company needed to better understand shoppers’ shifts in perceptions and preferences at shelf for its brand/products. The competitive set was growing quickly with new brands and SKUs, and the team wanted to make the case to a large national retailer that their consumer products…
overview To be successful in today’s marketplace, brands must know their consumers intimately. A CPG client came to C+R with hopes of revamping out-of-date consumer profiles. The client wanted to inspire their product development and marketing teams via deep insights about the brand’s buyers. Through a mixed methods approach, C+R’s researchers delivered not just deep…
overview A pet food company founded in the late 1960s was witnessing falling sales year over year. While decades ago, the brand was unrivaled, the market had changed and so had the company. To reverse their position, new management wanted a holistic diagnosis of the issues the brand was facing and a roadmap for turning…
overview Seeking a better way to stay abreast of online trends, a consumer-packaged goods company (CPG) in the household and personal care categories came to C+R. They wanted a system for providing teams with continuous access to insights that could inform key decisions and help build intuition across business needs and categories. C+R Research developed…
overview The COVID-19 pandemic increased consumer awareness of immunity strengthening products. Vitamins and supplements became important for those seeking to stay healthy. During the early days of the pandemic, a vitamins and supplements manufacturer came to C+R with questions about how consumers shop for vitamins and other over-the-counter (OTC) products, both pre-shop and in-store. To answer…
overview Interest in non-dairy versions of common dairy products, like milk and cheese, has expanded in recent years among consumers looking to eat better and lead healthier lives. This behavior change has spurred innovation as brands—including those who have traditionally focused on dairy-based products—expand to reach these consumers. Our client, a well-known cheese manufacturer, sought…
overview Over the years, the yogurt category has grown based on new product and brand entries. Leveraging key consumer trends has helped new products and brands enter the category and drive sales. Given the successful launch of many different types of yogurts, a CPG client wanted to quickly introduce a new product into their U.S….
