From UX to HX Human Experiences for Testing and Refining New Hair Care Products

From UX to HX Human Experiences for Testing and Refining New Hair Care Products

overview A technology-driven brand known for innovation teamed up with C+R to develop ground-breaking hair tools for a well-saturated, multi-billion-dollar beauty industry. Of the brand’s two products, the first was already available in the market and needed refinement; the second was a highly confidential working prototype. To help refine both products, the brand called on…

Flash Qual – Understanding the Fast Food Diner Quickly and Comprehensively

Flash Qual – Understanding the Fast Food Diner Quickly and Comprehensively

overview How do you glean in-depth results on a tight timeline without sacrificing depth of information? A top beverage company was looking for insights into the personal lives and needs of diners at a specific quick service restaurant (QSR) chain where their beverage products are sold. They wanted to better understand what consumers look for…

My COVID-19 Chronicles: Insights from the Consumer Connections Community

My COVID-19 Chronicles: Insights from the Consumer Connections Community

About This ebook To provide brands with an opportunity to connect with consumers, C+R hosted an online pop-up community as a part of our COVID-19 Chronicles Consumer Connections Series. For the community, participants from across the United States shared their stories in real-time over a two-week period. A portion of these consumers also participated in…