Can a Major Food Brand Make In-Roads Among Multicultural Consumers?

Can a Major Food Brand Make In-Roads Among Multicultural Consumers?

overview In recent years, multicultural consumers have helped brands increase their sales. Many of these gains have come about due to companies’ efforts at outreach and a clear demonstration of how their products can enrich multicultural consumers’ lives. However, we know that not all multicultural consumers are alike. There are major differences between Asian, Hispanic,…

Mapping the Shopper Journey to Optimize Merchandising Strategies

Mapping the Shopper Journey to Optimize Merchandising Strategies

overview Looking to innovate, a major food manufacturer needed to identify unmet needs and associated opportunities in the frozen snacks and appetizers category. They looked to C+R for help. OUR APPROACH A Mixed Methods Approach C+R used a combination of online qualitative and quantitative methods to explore the client’s research questions and pinpoint key findings….

Exploring the Path-to-Purchase Across a Variety of Channels

Exploring the Path-to-Purchase Across a Variety of Channels

overview Although the Coronavirus pandemic impacted grocery-shopping behaviors, we don’t know to what extent or whether those behaviors have sustained over time. For example, we observed a large degree of channel-shifting, with an acceleration in the adoption of online grocery shopping and a decline away from c-store. However, we don’t know what portion of shoppers…

Fostering Creative Thinking in a Digital Space to Elicit Innovation

Fostering Creative Thinking in a Digital Space to Elicit Innovation

overview Consumers’ perceptions of health and wellness have dramatically shifted in the last 5-10 years. Food and beverage habits, in particular, seem to be constantly evolving as dietary/lifestyle options proliferate. A global beverage company wanted to understand how these lifestyle/diet changes influence beverage behaviors, with the goal of wanting to revolutionize the beverage category for…

Identifying Brand Drivers Using Hybrid Qualitative Research Methods

Identifying Brand Drivers Using Hybrid Qualitative Research Methods

overview Often, the characteristics that separate competitive brands in consumers’ minds are subtle and highly subconscious – yet deeply important. Brands rely on these differences to set themselves apart and entice consumers to buy. So how does a brand dig deep to discover the unique aspects of their brand that standout in customers’ minds, especially…