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Have you ever gotten a package stolen from your porch?  If so, you are not alone.  It is a huge problem nationwide.  Read more about this in this article by The New York Times which references stats from C+R Research. "Forty-three percent of Americans shopping online experienced package theft last year, up from 36 percent in 2019, according to a recent market research study. Of that 43 percent, almost two-thirds reported packages having been stolen more than once."

Ecommerce continues to grow at a rapid pace as millions of American consumers opt for the convenience of online shopping. But with that convenience comes the risk of package theft, which continues to be a problem in cities and neighborhoods across the country. 

Mary McIlrath, Senior Vice President

If you earned a graduate degree in Business in the 2010s or 2020s in the Midwest, chances are you had to sit through one of my guest lectures along the way. Some of you have even taken, or will take, the classes that I teach. Some of my colleagues at C+R are also on the regular rotation for guest lecturing at universities—you may have come across my business partners Paul Metz, Sharon Seidler (retired), Bob Relihan (retired), or others.

Mimie Lund, Vice President

On September 30, 2020, C+R Research hosted a Back-to-School Consumer Roundtable discussion to explore parent and family experiences, mindsets, and behaviors during this remarkable mid-pandemic, back-to-school season.

Consumer Costs of COVID-19

If you’ve noticed higher prices at the checkout aisle since COVID-19, you’re not alone. Americans across the country have been paying more for staples such as meat, eggs, and poultry as well as everyday household goods. Grocery prices skyrocketed beginning in March and still haven’t fallen to pre-pandemic levels. 

In order to find out how Americans have been adjusting to higher prices, we surveyed 2,040 consumers and asked them how COVID-19 has affected their budget, shopping habits and diets. 

Consumer Research During COVID-19

Consumer Connections Series: Part 2

At C+R Research, we continue to be committed to helping you connect with consumers in a meaningful way. 

Here are resources from Part 2 of our Consumer Connections Series that provide easy ways for you to hear directly from consumers.
 

Nancy Baum, Senior Director

To download the summary report, fill out the form to the right.

On August 5, 2020, we hosted our seventh Consumer Connections Panel to take a pulse on consumers’ evolving attitudes and behaviors during the coronavirus pandemic. In this latest session, we focused on how the pandemic has shifted their travel and summer plans this year. In addition, we completed a survey at the same time with 300 additional consumers to better understand the magnitude of these shifts and changes.

Here are five takeaways of what we learned. 

Summer Vacation + Travel

Consumer Connections Series: Summer Vacation + Travel

Highlight Video & Podcast Now Available! 

At C+R Research, we continue to be committed to helping you connect with consumers in a meaningful way during the COVID-19 pandemic. But now that consumers have settled into this new normal, what’s next? We provided our clients with opportunities to hear from consumers about new topics that are important to them during this time. 

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