When you need to talk with consumers from around the country, or when travel isn’t an option, C+R’s one-on-one in-depth interviews can be executed via mobile phones. Despite being in a remote location, Facetime-like conversations allow us to connect with consumers anywhere they are and provide you with an intimate glimpse into your customers' motivations, behaviors and needs.
Participants join via their mobile device. A user-friendly interface allows them to easily show in-the-moment shopping experiences.
Observers’ typed notes seamlessly appear in the backroom to your C+R moderator.
Event videos are saved in an online archive for future viewing. Compelling videos show face-to-face interaction with the moderator, as well as what the consumer is showing us via the front-facing camera